Ento is a Denmark-based climate tech company helping organizations cut energy waste and CO₂ emissions across their buildings. Their AI-powered platform connects with existing meters and systems to monitor electricity, heating, and water usage then recommends and automates optimizations.
With over 15,000 buildings connected, Ento works primarily with public institutions and large facility owners, enabling teams to take action based on real-time data and insights.
Challenge
Before Notiondesk, Ento used a tool that layered translations over their documentation, but it was unstable. Translated articles would crash or disappear, and updates often broke the content entirely. Managing multilingual documentation became frustrating and time-consuming.
As Ento expanded to international markets, they needed a better way to:
- Publish help articles in multiple languages
- Manage all versions from a single source
- Maintain a smooth editorial workflow without technical issues
Solution
Ento chose Notiondesk for its robust multilingual capabilities and its seamless connection with Notion, their internal knowledge and project management hub.
With Notiondesk, they:
- Write and manage all documentation in Notion
- Use automated translations to scale content across English, Danish, French, and Italian
- Avoid duplicate work by updating only the source version
- Maintain article ownership internally without relying on a third-party CMS
- Link articles to product videos and embed structured content with ease
Impact
Notiondesk made it possible for Ento to relaunch their help center in multiple languages without development time or platform crashes. Now, Maria and his team manages everything from content creation to localization, right inside Notion. The result is a smooth workflow and a scalable knowledge base.
The main reason we chose Notiondesk was its multilingual capability, it’s solved what used to be a constant pain for us. The setup was easy, publishing is smooth, and support is always there when we need it. It’s a simple, scalable way to manage our learning content across languages.
Maria Bennedsgaard, Customer & Community Manager at Ento
Ento made multilingual learning easy to manage without complexity or extra tools.
