Salted CX is a SaaS company using AI to help contact centers analyze customer interactions at scale. Their platform turns calls, chats, and emails into actionable insights, helping teams improve quality assurance and customer experience without manual review.
With a growing product and a fast-moving roadmap, the Salted CX team needed a simple and reliable way to publish and update their documentation directly from Notion, without wasting time on technical maintenance.
Challenge
Before Notiondesk, the team relied on Notion + a custom export pipeline that converted Notion pages to Markdown, then generated static HTML pages.
But the setup quickly became difficult to maintain:
- Frequent formatting loss during Markdown conversion
- Slow publishing times for updates
- Ongoing technical overhead to keep the pipeline running
Salted CX wanted a simpler, faster, and more reliable way to keep documentation in sync with Notion.
Solution
Salted CX switched to Notiondesk for its fast sync, low management overhead, and native support for all Notion formatting.
With Notiondesk, they:
- Publish updates instantly, without rebuilding or exporting
- Keep their content formatting intact
- Use Collections and Article Linking for clear navigation
- Customize their site with custom CSS/JS
- Manage redirects and maintain structure effortlessly
- Benefit from quick, personal support whenever needed
Impact
Since adopting Notiondesk, Salted CX has completely removed their custom export pipeline, cutting maintenance work and publishing delays. Documentation updates are now instant, accurate, and visually consistent with Notion.
It simply works, offering straightforward integration with Notion that doesn't force us to change our workflow. The founder is super responsive, responding to a lot of feature requests we've shared. Absolute no-brainer if you want to publish documentation for your customers that you manage in Notion.
Simon Vostry, CEO at Salted CX
Salted CX made documentation effortless with Notiondesk.
